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Ellis
Schaper
Smith
Popham
Nawab
Petrik
Orthopaedic
Sports medicine
Louisville
Team Physician
Arthroscopy
Surgery
Bone
Rehab

Patient Satisfaction Survey

It is our goal to provide you with the best possible medical care. To do that, it is important that we know your thoughts about the care you are receiving. We need to know what were are doing right and in what area we need to improve. Your comments will be kept strictly confidential. In advance, we want to thank you for your help.

Which physician did you see?
J. Ellis, Jr. M. Petrik
L. Schaper M. Smith
G. Popham A. Nawab
Did you see the Physician Assistant?
Yes  No
What office were you seen?
Jewish Medical Plaza
Southend Medical
Is it your:
First Visit   Return Visit

Why did you decide to seek medical treatment at this office?

Near my office or home Referred by another patient
Referred by another physician Referred by local medical society
Telephone Listing Internet
Other 

When you called to schedule an appointment:

The telephone was answered promptly
You were put on hold
The line was busy

Satisfied   Very Dissatisfied
The person who answered your call was courteous and helpful
1 2 3 4 5
It was easy to schedule your appointment
1 2 3 4 5
You were pleased with how you were treated when you arrived for your appointment
1 2 3 4 5
You received adequate assistance from the staff when filling out paperwork
1 2 3 4 5
The medical staff was friendly and helpful
1 2 3 4 5
The office staff was friendly and helpful
1 2 3 4 5
You were satisfied with the amount of time the doctor spent with you
1 2 3 4 5
The doctor explained your illness and treatment
1 2 3 4 5
Your medical treatment was satisfactory
1 2 3 4 5

After you arrived how long did you have to wait to see your physician?   minutes
Do you believe the fees were appropriate for the service rendered?
Yes  No
Do you wish to be contacted about any concerns or questions you have?
Yes  No
Additional Comments:

Thank you for completing the survey. Always feel free to contact our office if you have any questions or concerns.

Drs. Ellis, Petrik, Schaper, Smith, Popham, and Nawab.

Name (optional):
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